Support
Last updated: July 20, 2026
Questions, bugs, or feature requests for WOD 365 Timer — we read every message.
We usually reply within 2 business days. To help us help you faster, include your device model, your OS version, and the app version (Settings → About).
Frequently Asked Questions
Does the timer keep running if I lock my screen or switch apps?
Yes. The timer keeps running with the screen off and continues through app switches, and audio cues still fire. You can leave your phone across the room mid-workout.
Will the app interrupt my music?
No. WOD 365 mixes its cues with whatever you are playing — your music keeps going and the beeps and voice prompts play over the top.
I can't hear the sounds or voice announcements
- Check your device media volume — turn it up while the timer is running.
- Open Settings in the app and confirm sound and voice announcements are switched on.
- If you use Bluetooth headphones or a speaker, make sure they are connected and selected.
What does Premium include?
Premium removes all ads, lets you save unlimited workouts, unlocks every exercise, and includes all future features. It is available as a one-time purchase or as a subscription.
I paid for Premium but it isn't showing — how do I restore it?
Open the app, go to Settings → Unlock WOD 365, and tap Restore Purchases. Make sure you are signed in with the same App Store or Google account you used to buy. If it still doesn't appear, email us and include your purchase receipt.
How do I manage or cancel my subscription?
- iPhone / iPad: open the Settings app, tap your name, then Subscriptions, and select WOD 365 Timer.
- Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions → Subscriptions.
Cancelling stops future renewals; your Premium access continues until the end of the period you already paid for. One-time (lifetime) purchases are not subscriptions and never renew.
Where can I see my past workouts?
Every session is logged automatically. Open the workout history from the app to review past sessions, add notes, and track your rounds and times over time.
How do I request a feature or report a bug?
Email us at wod.365.timer@gmail.com. For bugs, tell us what you expected to happen and what happened instead, plus the workout mode you were using — that is usually enough for us to reproduce it.
Privacy
See our Privacy Policy for how your data is handled. To request deletion of any data associated with you, email us and we will action it.